Fitted Mattress Warranty
Things That Can Void a Fitted Mattress’s Warranty Claim
Removing the Law Tag
The law tag is the tag on the back of the mattress that says “do not remove under penalty of law.” The “law” part only refers to the mattress retailer and manufacturer. The end-user is free to remove it whenever he or she wants, but this voids the warranty. There is no proof it’s the same mattress that you ordered.
What Does a Fitted Mattress Warranty NOT Cover?
Normal wear is not covered under mattress warrant(s) only faulty workmanship / materials as defined by the manufacturer are covered. These defects are problems that can be objectively measured or observed, such as sagging depth. Problems not objectively measurable or clearly observable, such as excessive softening or loss of support, are not covered under warranty.
Fitted Mattress’s Mattress Warranties do NOT cover against comfort issues. If your mattress feels a bit lumpy, or it doesn’t support you properly, or it causes pressure to your body, Fitted Mattress’s Warranties only cover structural problems, not a product that doesn’t maintain its comfort over time.
What Does a Fitted Mattress Warranty Cover?
Fitted Mattress’s Mattress Limited Warranties covers your mattress purchase for ten(10) years from the date of delivery acceptance first year non-prorated from limited physical defects at the discretion of Fitted Mattress only after complete inspection and mattress manufacturer’s approval. You meaning the customer or purchasing clients will be completely responsible for all cost for inspection(s) and delivery for replacement products. For the remaining nine (9) years you meaning the customer or purchasing clients coverage is prorated which means the owner will need to pay 25% of repair costs and replacement cost of new mattress and the complete cost for inspection(s) and delivery for replacement products. The most common problem is sagging. If a mattress sags beyond a certain threshold when nobody is on it, that is a warranty issue. This threshold is 1.5 inches for coil based mattresses, though it’s 3/4th of an inch for Fitted Mattress’s all foam mattresses. This sag is usually measured by putting a string or other straight line across the surface of the mattress, and then measuring from the string to the bottom of the sag with a ruler.
Fitted Mattress’s mattress warranties also cover coils breaking or popping out of the side, the foams up top bunching up, the seams coming out of the mattress, the box-spring breaking, or any other physical defect. If you suspect you have a warranty issue, contact Fitted Mattress and the manufacturer.
Please Note: Fitted Mattress reserves the right to change, suspend or discontinue temporarily or permanently some or all stated warranties, including the content and the devices through which the services and warranties are accessed, with respect to any and all users at any time without notice.
Address
7615 Etiwanda Ave, Unit 183
Rancho Cucamonga, CA 91739
2020 North Academy Blvd, Suite 261 # 495
Colorado Springs, CO 80909
Contact Info
California Supply ActLegal Disclaimer
Here at Fitted Mattress, our team strives for accuracy in our pricing and photography, but we are aware that errors can occur. We reserve the right to correct any errors that may occur. Website photography is for illustration purposes only and may not be reflective of actual product for sale. As a company, we stand behind our comparison at prices, based on our market experience and knowledge. These prices reflect nationally competitive MSRP. Fitted Mattress pricing is determined based on the price of comparable merchandise of similar quality in a competitive market place. The materials and services at this site may be out of date and here at Fitted Mattress our team makes no commitment to update the materials and services at this site.
The Fitted Mattress team may make changes to the materials and services at this site, or the products and prices described in them, at any time without notice. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to your state. The Fitted Mattress team sincerely thanks you for considering us as your Sleep Experts.